Política de reembolso

For whatever reason, if you are not completely satisfied with your purchase, you may return unused items within 30 days after the delivery date. All returns must be unused, undamaged and in original condition for resale. We do not accept any returns after 30 days. 

Opened or used products, including foam, sealant, adhesive and aerosol cans and cartridges, cannot be returned. Pressurized cans, such as foams and aerosols, must be returned by ground shipping in their original packaging.

Please note that there is no restocking fee for returns. Unless we determine that the return is due to our error, return shipping and the original shipping cost, including free shipping, are your responsibility and may be deducted from your refund. Once your return is received and inspected, we will notify you of the approval of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Damaged, defective or incorrect items: If your order arrives damaged, defective or incorrect, contact us at hello@akfixstore.com or (571) 445 0771 with photos of the product and the packaging. We will send a replacement or issue a refund at no shipping cost to you. If the package is visibly damaged at delivery, you may also refuse it.

In case you want to return the product, contact us first at hello@akfixstore.com or (571) 445 0771. Our customer service team will help you with the return instructions.